What People Say

Since 1996, our team of talented staff has helped a variety of firms in Washington, Oregon, Idaho, Montana, and Alaska meet their computing challenges. Here is a sample of what some of our clients said about us when we asked for feedback. We are sure you will be as delighted with our services as they are.

Note: We highly respect and hold dear the privacy of our clients. Therefore the actual business names have been held back. We are happy to provide actual references should you be considering us for services.

Solutions Oriented Systems, Inc. has been a trusted partner for years; they are always there when we need them with solutions that keep our staff productive with little downtime for occasional maintenance.

A Seattle Law Firm

- Seattle, WA

SOS has helped us tremendously for the past 10 years; they took over a system with many issues and cleaned up all our of nagging problems right away. They have guided us through two successful system wide upgrades and most recently they helped us migrate to the cloud with ease and little to no downtime. We couldn't be more pleased.

A Kirkland Marketing Firm

- Kirkland WA

Due the COVID-19 pandemic, we decided to separate from a much larger law firm and our attorneys and support staff all wanted to work exclusively from their homes. SOS took on the challenge and got us up and running quickly including cloud based computing and phone systems and we couldn't be happier with the results. They also helped us convert from Timeslips to Tabs3 accounting software and saved us a few thousand dollars in the process.

A Sammamish Law Firm

- Sammamish, WA

We have been working with SOS for over 15 years. With a large multi-clinic operation, we have come to rely on SOS for support 7 days a week and more importantly, they have never led us down the wrong path. All solutions that are recommended by SOS have been grounded in solid experience and proven to save our firm money year after year. Don't waste your time with others. Work with SOS to have solid experience at your decision table.

A Seattle Veterinary Clinic

- Seattle, WA

We have worked with SOS for over ten years and have never been disappointed in the quality of their work. In my experience SOS has provided reliable and efficient service. When you use SOS for your support service needs, rest assured you will have invested in top-notch organization that can meet your firms' needs with reliable and timely performance.

A Seattle Law Firm

- Seattle, WA

SOS feels like an extension of our firm. We've been through major installations and day to day operations involving different vendors and all facets of hardware and software queries. SOS has adapted to the way in which we do business but is never shy about offering solid suggestions that help our bottom line. The staff at SOS is knowledgeable, very service oriented, and I am quite convinced that they never sleep! To sum it all up - we trust SOS.

A Seattle Lawfirm

- Seattle, WA

Over the past 15 years, SOS has helped us setup and maintain our network infrastructure so we can focus on our work as a software application developer. As technology has evolved over the years, SOS has always provided sound advice on the best technology to implement and when such new technology is stable and ready to implement in a production environment. When we have a crisis, SOS is always responsive to our call and gets us backup and running with minimal downtime. I highly recommend SOS.

A Seattle Software Application Development Group

- Seattle, WA

Having utilized SOS's services since 1999, when we made a decision to replace our Practice Management system in late 2003, my first call was to SOS for their expertise. SOS was our partner during the transition: Their team came in on a Friday night and spent the entire weekend at our office. They had to completely change out 60 workstations, delete the hard drives on the old hardware, install the new hardware, and have us up and running by Monday morning so that we could take care of our patients. What a joy to walk in on Monday and just start to work. Our motto around here is: "Call SOS"! They always know what to do.

A Bellevue Medical and Surgical Practice

- Bellevue, WA

We have used SOS since early 1999 and have never been disappointed in any way with their services. We have found all their representatives to be prompt, courteous, knowledgeable, and professional, with a willingness to share information to help our users become more comfortable with their computers. Over the years we have needed advice regarding purchases of computers, over-the-phone help for minor issues, on-site installations, and on-site immediate major fixes. Whenever there has been a "major" incident in our office, SOS made themselves available as quickly as possible so that we could resume business as usual without significant down time. Our experiences with SOS have always been positive and we highly recommend them.

A Everett Property and Asset Management Company

- Everett, WA

For our needs, SOS has been perfect. SOS staff have always made themselves available on short notice in a true emergency and have given me good advice on software and hardware, all at a very reasonable price. They have also helped us with selection, setup, and maintain our Tabs3 software.

A Seattle Law Firm

- Seattle, WA

We have been very pleased with the service SOS has provided our clinic over the years. The staff at SOS have been very helpful each and every time, and they have been quick and efficient in handling different computer issues that have surfaced. I am not hesitant to recommend SOS to my friends and business associates or anyone that is in need of a solid support organization to work with.

A Bellevue Chiropractic and Wellness Clinic

- Bellevue, WA

When we converted our old outdated network, Solutions Oriented Systems, Inc. worked with us as a team to solve our existing problems and provide the best possible solutions going forward. Later, when we needed to setup a second office quickly and create a seamless network, SOS came through again in a pinch and made sure our email, phones, and file access across both offices were up and running so we could continue our daily business. SOS makes such potentially disruptive and expensive transitions seem smooth and seamless.

A Seattle Law Firm

- Seattle, WA

Our firm has worked with SOS Since 2000 when our company "jumped" into the world of networking and servers. It has been, and continues to be, one of the best vendor/client relationships. For me as a client, the one thing that absolutely sets SOS apart from other vendors is the fact that everyone employed by SOS really listens and pays attention to what I, as the customer, say. Overall commitment to finding the best solution for our particular situation and needs allows our company to utilize our equipment efficiently. And now that SOS has helped us migrate to the "cloud" we have no gray days - we can work from anywhere no matter the circumstances.

A Seattle Law Firm

- Seattle, WA

Solution Oriented Systems, Inc. helped us choose a time & billing and case management system after helping us analyze four different systems. At the end, we chose Tabs3 & PracticeMaster and SOS helped us convert from Timeslips and showed us how it would help us more effectively handle our time & billing, and get the reports and information that we needed to make critical business decisions. In the process we also became very paper-light utilizing many of the functions that PracticeMaster offers and SOS customized for us. It worked as promised and immediately improved our bottom line.

A Seattle Law Firm

- Seattle, WA

We have worked with SOS and have been long-time users of STI products (Tabs3, PracticeMaster, GL, APS, Trust). Overall the software and its functions have adapted well to our client-base needs. The staff at SOS who support STI products have always been very professional and well versed in their knowledge and how to best apply them to our firm's needs.

A Seattle Law Firm

- Seattle, WA

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